You’d like to see some big profits coming in for your courier service. You’ve heard the national average is $36 an hour, so you’d like to make something like that. You can too. Here are seven ways you can make it happen for you.
1. Press release
Writing a press release is an excellent way to get attention for your courier service business. Plus, if you do it yourself, it’s completely free. In the press release, mention what makes your business great, what makes your courier service the one to call. Send it to your local newspaper, and there’s a good chance they’ll want to do a story about you and your business. It’s free publicity for you, and potential customers will be more likely to give you a call if they see a great article written about your business.
2. Custom notepads
Handing out custom notepads is a great way to advertise your business. On the notepad, be sure it has your courier business’s name and contact information. Everyone needs notepads, whether it’s to write down a grocery list, to-do list, a phone number or random note or thought. After awhile your company name will become ingrained in their memory, and they’ll be likely to call you when they need a package transported across town.
3. Do great work
Doing great work sounds obvious, but it’s something you should really strive for. Always go the extra mile and then keep going! If your customers are “wowed” by your service, then they’ll be likely to keep calling you and referring you to their friends or associates. If you can get a great reputation around town, everyone will be calling you.
4. Rush/Stat jobs
Offering a “rush” or “stat” service can greatly improve your business. “Rush” jobs are ones where you pick up the item and deliver it within two hours. “Stat” jobs are pickup and delivery within an hour. Courier services are often called on when businesses or companies need something done very quickly, so if you can offer this service, you can look forward to a lot of work.
5. Senior errands
As seniors get older, many become homebound and unable to run errands themselves. Still, they need groceries, medicine picked up from the pharmacy, dry cleaning and more. Consider offering a senior errand service in addition to your courier business. Do a good job and you could see a lot of work, as seniors love to refer good services to their friends. To learn more about this profitable niche business, visit seniorservicebusiness.com
There are many ways to increase the professionalism of your courier business. First of all, dress for success. Wear a polo shirt with your business’s name on it. Consider wearing a cap with your business’s name too. Always smile and act professional. Be on time, deliver items in perfect condition and be friendly. You’ll see people respect your business a whole lot if you can deliver things in a professional manner.
7. Learn from complaints
You will get complaints from time to time. Don’t panic. Don’t start an argument with a customer. Instead, try to fix the problem. Say you’re sorry. Try to learn what you can do better in the future. If you’re able to fix the problem, or at least make a good effort in doing so, you’ll most likely make the previously frustrated customer happy. If they see you worked hard to solve the issue, they’ll be likely to give you a second chance.
There are many ways to profit with a courier service. Learn from mistakes, try out smart advertising, act professional, offer quick pickup and delivery in addition to other services and above all, do a great job. You’ll see the business continue to roll in. To learn more, read How to Start a Courier Business.