Tracking and Proof-Of-Delivery is important to your courier service.
Good technology and clean professional documentation is a direct reflection on your company. It’s important to be professional and show potential clients that you are not only reliable and timely, but also have state-of-the-art technology. (Don’t worry because it’s inexpensive and easy to use.)
Something as simple as having professional documentation, and being able to track the delivery, is a competitive edge.
Being able to present your client with a Proof-Of-Delivery (POD) document containing paperwork, signatures, photographs, and time / stamp / location-stamps, makes it easy for both you and your client to see and save information on the delivery.
Having the ability to include photographs in the POD reduces delivery disputes.
We have also found having the ability to include photographs allows couriers to include third-party documentation. For example, you get to a destination and someone has a document for you to include, all you need to do is take a photo of it, and it will be included in the POD.
As you would expect, having the documentation in the POD eliminates lost or ruined paperwork. It also saves trees because there is less printing of paperwork.
Usually, there’s no need to purchase hardware. Most people already carry an Apple iphone, ipad, or Android phone or device. The apps work on IOS (Apple) and Android devices.
Tracking and POD technology was designed to be intuitive and simple to use. The app is understandable and has had a high acceptance among couriers and delivery people. Often users of Tracking and POD technology have little technical experience but pick it right up.
Being able to immediately know when a pickup and delivery is made adds tremendous efficiency to your organization. No more waiting for a call or text that a delivery was completed. The dispatcher will immediately know the courier has completed the delivery and is available for more work. This adds productivity to both dispatching and delivery person. Even a one-person courier service can benefit from this technology.
We have seen estimates that a courier using an electronic POD app has the ability to handle anywhere from 10 – 15% more deliveries per day.
Of course, all businesses are different, but you get the point that Tracking and POD is an obvious, inexpensive and easy way to increase the productivity of your organization.
Get started today by visiting DeliveryMark.com to discover more about this easy-to-use productivity and profit booster.