Blueprint For Starting a Successful Courier Business

Courier Runner

What will it take to make your courier service business a success? What are the things you can do to be on top of the courier world? Here’s a blueprint that’ll show you just how you can become an all-star courier.


1. Good name

Come up with a good name for your courier business. Something fun and easy to remember. Stanley and Sons Courier and Errand Service Unlimited is probably not what you want. Instead how about: Roadrunner Couriers. Something catchy will keep the calls coming in.

2. Promote your business

Simply starting your business is not enough. You need to tell people about your business. Let them know just what your courier service can do for them. Make a web site or blog. Write a press release and send it to your local newspaper. Pass out business cards and notepads with your company name and phone number. Talk to bankers, lawyers, architect, medical professionals, shop owners and anyone else who could use your service. Get the word out!

3. Be able to work quickly

Couriering is a fast-paced world, and the courier who can work fast will work a lot. That doesn’t mean you should be racing your car around town. We’re not telling you to break any laws. But, work quickly and effectively. Get the job done promptly and as promised, and your customers will be really happy.

4. Do great work

That sounds obvious, but if your business is not getting a lot of customers, that just might be the reason. The best advertisement is that you do really good work. Go the extra mile, and then keep on going. Keep your customers happy. Check in with them on a regular basis to see how you’re doing. Learn from complaints. Do all you can do to make your business the one, and only one, to call.

5 Have the right tools

Having the right equipment will keep your courier service business running smoothly. Have a reliable vehicle, use a cell phone for contacting customers and keep accurate records on your computer. Have moving blankets with you in case you’re transporting fragile items. Own a hand truck that can help you haul heavy loads. Keep a detailed day planner to help you stay on top of all your jobs. Use a GPS unit so you can get to pickup and drop-off sites on time.

6. Be professional

In addition to doing great work, you need to act and look professional. Always be neatly dressed. Wear a polo shirt with your business’s name on it. Wear a cap with your business’s name on it too. Treat all customers and potential customers with respect. Act friendly. Do these things, and you’ll earn your customers’ trust in no time.

You’d like your courier service business to be a success. Follow this blueprint, and you’ll achieve that. In no time, your business will be the talk of town and your profits will soar. To learn more, read How to Start a Courier Business.